Ordering Information and
Customer Service

Gift Services

Be sure to select gift wrap for each item you want wrapped when you add it to your shopping cart. When you check out we’ll ask you what you would like the gift message to say.

Shipping Information

We ship within the continental United States via UPS Ground.
Orders are shipped generally within 72 business hours from the time of purchase.
Note that due to our island location off the Washington coast, orders may take up to 7 business days after processing to reach more distant locations.

If you would like expedited shipping or wish to ship to Hawaii, Alaska or internationally please indicate this in the “Special Instructions” section of the order form. We will contact you promptly regarding shipping options.

SHIPPING RATES are based on product total
(some heavy weight products have an additional shipping charge)
Product Total $0.00 – $25.00 = $6.95
Product Total $25.00 – $50.00 = $8.95
Product Total $50.00 – $75.00 = $11.95
Product Total $75.00 – $100.00 = $13.95
Product Total $100.00 – $150.00 = $15.95
Product Total $150.00 and up = 11% of product total

Please note that we use a variety of recycled packing materials whenever possible (we do not purchase new styrofoam peanuts). If you would like us to use new packing materials (including starch-based biodegradable peanuts), please let us know when you place your order.

Return Policy

Original receipt required for exchanges and returns within 30 days of original purchase. Exchanges and returns refunded by store credit.
Please contact Customer Service to make arrangements.