2021 Holiday Shipping Schedule

We offer FREE STANDARD SHIPPING on orders over $50 within the US!

For anticipated delivery by December 24th:
  • order by December 10th for delivery to Hawaii and Alaska
  • order by December 12th for delivery within the continental US
Be sure to order your lavender gifts early to avoid the expected UPS and USPS holiday shipping delays.

You can still send gifts! Even though orders placed after Dec 12th won't likely arrive by Dec 24th, you can still place orders and extend the holiday gift giving with a New Year's gift!

Our Shipping and Customer Service Office will be closed:
Nov 25th - Nov 28th
Dec 24th – 26th
Dec 31st – Jan 3rd

Gift Wrapping for Lavender Gifts from Pelindaba Lavender

Gift Services

If your items are a gift, we offer gift wrapping options. (Selection made on the shopping cart page.) We will also print your gift note on a Pelindaba Lavender card and include it with your gift. Even if you do not purchase gift wrap we will be happy to include a gift note free of charge.

Shipping Information

Simply look for the logo to enjoy free standard shipping on order over $50 shipped within the United States - including Alaska and Hawaii. Paid expedited shipping services are also available.

Special handling charges apply to a small number of products.
Some orders may take up to 10 business days for delivery.
Applies to US orders only. For international shipping please contact Customer Service.

Please note that we use a variety of recycled packing materials whenever possible. If you would like us to use new packing materials, please let us know when you place your order.

Pelindaba Lavender Rewards

Every time you make a purchase with Pelindaba Lavender, you’ll receive 10 points for every dollar you spend. It’s a great way to save on your next purchase whether it’s for you or someone special. Be sure you are logged into your account and when you place an order your rewards points will automatically be credited to your account. When you are ready to redeem your points for savings on your next order. Log into your account and click on the “My Rewards” link on your account page or from the links at the bottom of our website. Here you are able to redeem your rewards points which will be automatically deducted from the total purchase amount of your next order!

Return Policy

Original receipt required for exchanges and returns within 30 days of original purchase. Exchanges and returns are refunded by in-store or online credit. Please contact Customer Service to make arrangements.

Pelindaba Lavender Customer Service

PHONE – (360) 378 4248 | Toll Free – (866) 819 1911
EMAIL – orders@pelindaba.com

Shipping address for exchanges and returns:
US Postal Service – P.O. Box 2389, Friday Harbor, WA 98250
UPS – 45 Hawthorne Lane, Friday Harbor, WA 98250

As you know, all of our lavender-based products are handcrafted on our San Juan Island farm by local artisans using our own organically-grown essential oils and flowers. This vertically integrated model of sustainable agriculture enables us to preserve the farmland from further development, protect it from pollution, create employment opportunities for our fellow islanders and provide a destination of natural beauty for islanders and visitors alike. Through your purchase you are an integral part of The Pelindaba Project, so, please feel welcome to offer your questions, suggestions and ideas. Thank you.

If, for whatever reason, your experience of our products is unsatisfactory please let us know so that we may endeavor to remedy the situation. It is our goal to bring calm and enjoyment into as many lives as possible through our products and visits to our Farm or stores.

Again, thank you for your support. We look forward to continuing to offer you the finest of lavender products.
-Pelindaba Lavender