How do I return an item?

Original receipt required for exchanges and returns within 30 days of original purchase. Exchanges and returns are refunded by in-store or online credit. Please contact Customer Service to make arrangements.

Pelindaba Lavender Customer Service
PHONE – (360) 378 4248 | Toll Free – (866) 819 1911

Shipping address for exchanges and returns:
United States Postal Service - P.O. Box 2389, Friday Harbor, WA 98250
UPS - 45 Hawthorne Lane, Friday Harbor, WA 98250

As you know, all of our lavender-based products are handcrafted on our San Juan Island farm by local artisans using our own organically-grown essential oils and flowers. This vertically integrated model of sustainable agriculture enables us to preserve the farmland from further development, protect it from pollution, create employment opportunities for our fellow islanders and provide a destination of natural beauty for islanders and visitors alike. Through your purchase you are an integral part of The Pelindaba Project, so, please feel welcome to offer your questions, suggestions and ideas. Thank you.

If, for whatever reason, your experience of our products is unsatisfactory please let us know so that we may endeavor to remedy the situation. It is our goal to bring calm and enjoyment into as many lives as possible through our products and visits to our Farm or stores.

Again, thank you for your support. We look forward to continuing to offer you the finest of lavender products.
-Pelindaba Lavender

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